Refund policy

Return & Refund Policy

Last Updated: September 3, 2026

Thank you for shopping with us. We want you to be happy with your purchase. Because many of our products are made or fulfilled specifically after an order is placed, our return and refund policy differs from that of traditional stores.

1. Print-on-Demand Products

Many of our products are made specifically for you after your order is placed. For this reason, we generally do not accept returns or exchanges simply because you changed your mind, selected the wrong size, color, or design, or no longer want the item.

Please carefully review the product description, size chart, color options, and other product details before placing your order.

2. Damaged, Defective, or Incorrect Items

If you receive an item that is:

- Damaged during delivery

- Defective or has a manufacturing issue

- Significantly different from what you ordered

- The wrong product or design

please contact us within 7 days of receiving your order.

To help us resolve the issue, please provide:

- Your order number

- A description of the problem

- Clear photographs of the product

- Photographs of the packaging, if applicable

We will review your request and, where appropriate, arrange a replacement or refund.

3. Wrong Size or Incorrect Information

Customers are responsible for selecting the correct size, color, and product options before placing an order.

We are generally unable to provide refunds or replacements when an incorrect size, color, or other option was selected by the customer.

Please carefully check our size chart before ordering.

4. Personalized or Customized Products

Customized or personalized products cannot generally be returned or refunded unless they arrive damaged, defective, or incorrectly produced.

Please carefully review all information entered for a personalized order before completing your purchase.

5. Refunds

If your refund request is approved, the refund will generally be issued to the original payment method used to place the order.

Depending on your bank or payment provider, it may take several business days for the refund to appear in your account.

6. Cancellations

Because orders may enter production shortly after they are placed, cancellation requests must be submitted as soon as possible.

We cannot guarantee that an order can be cancelled once it has entered production or fulfillment.

7. Exchanges

We generally do not offer exchanges for incorrect size, color, or change-of-mind purchases.

If you receive a defective, damaged, or incorrect item, please contact us within 7 days so we can review the issue and determine whether a replacement can be provided.

8. Return Shipping

If a return is approved because we sent an incorrect, defective, or damaged item, we will provide instructions regarding the return or replacement process.

Customers may be responsible for return shipping costs in situations that are not caused by an error or defect on our part.

9. Refunds for Lost Orders

If your order is confirmed as lost during shipping, please contact us so we can investigate the shipment with the relevant fulfillment or shipping provider.

If the order is confirmed as lost and you qualify under our policy, we may provide a replacement or refund.

10. How to Request a Return or Refund

To request assistance, please contact us through the contact information available on our Shopify store.

Include your:

Order Number:

Name:

Email Address:

Reason for Request:

Photos/Videos (if applicable):

We will review your request and respond as soon as possible.

11. Policy Changes

We reserve the right to update or modify this Return & Refund Policy when necessary. Any changes will be posted on this page with an updated date.