Terms of service

Terms of Service

Last Updated: September 3, 2026

Welcome to Lunuelle Creations. These Terms of Service govern your access to and use of our website and your purchase of products from our online store.

By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.

1. About Our Store

[Store Name] is an online retail store offering clothing, accessories, and other products.

Some of our products are produced and fulfilled by third-party print-on-demand or fulfillment partners after an order is placed. We do not necessarily keep physical inventory of all products listed on our website.

2. Eligibility

By using our website, you confirm that you are legally able to enter into an agreement under the laws applicable to you.

If you are purchasing on behalf of another person or business, you confirm that you have the authority to do so.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, colors, sizes, prices, and other product information are accurate.

However, product colors may appear slightly different depending on your device or screen settings. Because some products are produced after purchase, minor variations may also occur during manufacturing.

We reserve the right to correct errors, update product information, discontinue products, or change prices at any time without prior notice.

4. Orders

When you place an order, you are making an offer to purchase the products selected at the stated price.

We reserve the right to accept, decline, or cancel an order for reasons including:

- Product availability

- Payment problems

- Incorrect pricing or product information

- Suspected fraudulent activity

- Incorrect or incomplete customer information

- Other circumstances requiring cancellation

If we cancel an order after payment has been received, we will provide an applicable refund.

5. Pricing and Payment

All product prices are displayed on our website and may change without prior notice.

Shipping charges and any applicable taxes or fees will be displayed at checkout where applicable.

Payments are processed through the payment methods made available on our website. By submitting payment information, you confirm that you are authorized to use the selected payment method.

6. Print-on-Demand and Third-Party Fulfillment

Because some products are made only after an order is placed, production and shipping times may vary.

We may provide your order information to third-party manufacturers, print-on-demand providers, fulfillment companies, and shipping carriers when necessary to produce and deliver your order.

We are not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, customs processing, weather, holidays, technical problems, or other third-party issues.

7. Shipping

Shipping and delivery are governed by our Shipping Policy.

Estimated delivery times are not guaranteed delivery dates.

Customers are responsible for providing accurate shipping information when placing an order.

8. Returns, Refunds, and Exchanges

Returns, refunds, replacements, and exchanges are governed by our Return & Refund Policy.

Because many of our products are made specifically after an order is placed, we may not accept returns for certain reasons, such as change of mind or incorrect size selection, except where required by applicable law.

Nothing in these Terms limits any mandatory consumer rights that cannot legally be excluded.

9. Cancellations

Because orders may be sent to production shortly after purchase, cancellation requests must be submitted as soon as possible.

We cannot guarantee that an order can be cancelled once it has entered production or fulfillment.

10. Intellectual Property

All content on our website, including our logo, brand name, text, graphics, photographs, product designs, product descriptions, and other materials, is owned by or licensed to [Store Name], unless otherwise stated.

You may not copy, reproduce, distribute, modify, sell, or commercially use our content without our prior written permission.

11. User Conduct

You agree not to:

- Use our website for unlawful purposes

- Attempt to gain unauthorized access to our website or systems

- Interfere with the operation of our website

- Submit false or misleading information

- Use our content or designs without permission

- Attempt to commit fraud or abuse our services

We reserve the right to restrict or terminate access to our website where necessary.

12. Third-Party Services and Links

Our website may use or link to third-party services, including Shopify, payment providers, print-on-demand providers, shipping companies, analytics services, and other external platforms.

Third-party services operate under their own terms and policies. We are not responsible for the content, availability, policies, or practices of third-party websites or services.

13. Disclaimer

We make reasonable efforts to operate our website and provide accurate information. However, we do not guarantee that our website will always be available, uninterrupted, completely accurate, or free from errors.

To the extent permitted by applicable law, we are not responsible for losses caused by circumstances outside our reasonable control.

14. Limitation of Liability

To the maximum extent permitted by applicable law, [Store Name] will not be liable for indirect, incidental, special, or consequential losses arising from your use of our website or purchase of our products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

15. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

16. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, services, or legal requirements.

Any changes will be posted on this page with an updated “Last Updated” date.

17. Governing Law

These Terms of Service are governed by the applicable laws of Nigeria, unless mandatory laws applicable to you provide otherwise.

Any dispute will be handled in accordance with applicable Nigerian law and any applicable dispute-resolution procedures.

18. Contact Information

If you have questions about these Terms of Service, please contact us:

Store Name: Lunuelle Creations 

Email: madumiracle624@gmail.com 

Phone/WhatsApp number: 08151341536

Country: Nigeria